Privacy Policy

Last Updated: January 25, 2026

QuantumDynamX LLC ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use Agent Alliance Academy.

1. Information We Collect

Information You Provide

Account Information: Name, email address, and password when you create an account
Payment Information: Processed securely by Lemon Squeezy; we do not store credit card numbers
Voice Interactions: Audio from voice conversations with AI tutors (processed in real-time, not permanently stored)
Support Communications: Messages you send to our support team

Information Collected Automatically

Usage Data: Pages visited, features used, time spent on the platform
Voice Usage Data: Duration of voice sessions (in minutes) for usage tracking and billing purposes
Device Information: Browser type, operating system, screen size
Analytics: We use GoatCounter (privacy-focused analytics) to understand site traffic

2. How We Use Your Information

We use collected information to:

Provide and improve our educational services
Process payments and deliver purchased content
Personalize your learning experience
Send important account and service updates
Respond to customer support inquiries
Analyze usage patterns to improve our platform
Comply with legal obligations

3. Third-Party Services

We use the following third-party services:

Service	Purpose	Data Shared
Anthropic (Claude)	AI conversations	Conversation text (not linked to identity)
ElevenLabs	Text-to-speech	Text for voice synthesis
Ultravox	Real-time voice	Audio streams (not stored)
Lemon Squeezy	Payment processing	Email, payment details
GoatCounter	Analytics	Anonymous page views only
Render	Hosting	Server logs

4. Data Retention

Account Data: Retained while your account is active, deleted upon request
Voice Conversations: Processed in real-time, not permanently stored
Voice Usage Data: Session duration logs retained for billing and analytics (typically 90 days)
Purchase History: Retained for legal/tax purposes (typically 7 years)
Analytics Data: Aggregated and anonymized; retained indefinitely

5. Your Rights

You have the right to:

Access: Request a copy of your personal data
Correction: Update or correct inaccurate information
Deletion: Request deletion of your account and associated data
Portability: Receive your data in a portable format
Opt-Out: Unsubscribe from marketing communications

To exercise these rights, contact us at privacy@quantumdynamx.com.

6. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

HTTPS encryption for all data transmission
Secure password hashing
Regular security audits
Access controls limiting employee data access

No method of transmission over the Internet is 100% secure, but we strive to use commercially acceptable means to protect your information.

7. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

8. International Users

Our services are hosted in the United States. If you access our services from outside the US, your information may be transferred to and processed in the US, where data protection laws may differ from your jurisdiction.

9. California Privacy Rights (CCPA)

California residents have additional rights under the CCPA, including the right to know what personal information is collected, the right to delete, and the right to opt-out of the sale of personal information. We do not sell personal information.

10. European Users (GDPR)

If you are in the European Economic Area, you have rights under GDPR including access, rectification, erasure, restriction, portability, and objection. Our legal basis for processing is typically consent or contract performance.

11. Cookies

We use minimal cookies:

Essential Cookies: Required for authentication and basic functionality
Preference Cookies: Remember your settings (e.g., demo mode)

We do NOT use tracking cookies or third-party advertising cookies. GoatCounter, our analytics provider, does not use cookies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or prominent notice on our platform. Continued use after changes constitutes acceptance.

13. Contact Us

For questions about this Privacy Policy or to exercise your privacy rights:

QuantumDynamX LLC
Email: privacy@quantumdynamx.com
Website: quantumdynamx.com